Having difficulties printing or buying tickets online?
The Gladstone Theatre uses a third-party ticketing system called Vendini to process transactions and handle seat reservations. Vendini requires the most up-to-date web browsers to ensure the security of your digital information and transactions. Vendini has recently switched from using Flash for their ticket interface to using HTML 5. As a result, some patrons with older versions of web browsers may experience trouble purchasing tickets.
1. Consider updating your web browser
Our system will work better with an up-to-date browser. More importantly, it will help us protect your credit card and personal information. Updating will also make the rest of the web look better and reduce the spread of viruses and malware.
CLICK HERE to visit updatemybrowser.org
to see if your web browser is up to date!.
2. Is your workplace network blocking Vendini?
We have heard some reports that ticket buying is blocked from some federal government offices. Consider accessing our site from a mobile phone network or your home network instead.
3. Let us take care of it!
If you’re still having difficulty or would just like that personal touch, we would be happy to book your tickets by phone at 613-233-4523. Box Office hours can be found here.
We can also print your tickets for you at the theatre.
Thank you for your patience.